Where is the Moniepoint Office Located in Benin City?
Moniepoint has become one of the most popular financial services providers in Nigeria, offering reliable banking solutions, point-of-sale (POS) services, and agency banking to individuals and businesses. If you’re in Benin City and need to visit a Moniepoint office for inquiries, support, or business transactions, this guide will provide detailed information on the location, services, and how to get in touch with Moniepoint representatives.
Moniepoint Office Address in Benin City
As of the latest update, Moniepoint operates a business support office in Benin City at the following location:
đź“Ť 53 Mission Road, Benin City, Edo State, Nigeria
Mission Road is a well-known commercial area in Benin City, making it easy for business owners and Moniepoint agents to access the office for assistance.
How to Locate Moniepoint Office in Benin City
If you are unfamiliar with Mission Road, here are some simple ways to locate the Moniepoint office:
- By Public Transport: You can take a taxi, keke (tricycle), or minibus heading towards Ring Road and ask to stop at Mission Road.
- By Private Car: Use Google Maps and enter “53 Mission Road, Benin City” for accurate directions.
- Landmarks Nearby: The office is close to major business hubs, banks, and commercial centers, making it easy to find.
What Services Can You Access at Moniepoint Office in Benin City?
At the Moniepoint office in Benin City, customers, business owners, and POS agents can get assistance with various services, including:
1. Moniepoint POS Registration and Activation
If you’re interested in becoming a Moniepoint POS agent, the office provides registration, account verification, and training on how to use Moniepoint POS terminals effectively.
2. POS Terminal Support and Repairs
If your Moniepoint POS machine is faulty or experiencing issues like failed transactions, connectivity problems, or error messages, the office provides technical support and repairs.
3. Withdrawal and Deposit Services
Customers can withdraw or deposit cash at the Moniepoint office, just like at any banking agent location.
4. Account Opening and Customer Support
If you need to open a Moniepoint account for business or personal use, you can visit the office for guidance. The staff will assist with KYC (Know Your Customer) verification and any necessary documentation.
5. Resolution of Failed Transactions
Having issues with a failed POS or transfer transaction? The Moniepoint office in Benin City can help resolve such complaints quickly, ensuring you get your money back.
Moniepoint Customer Support Contact Details
If you’re unable to visit the Moniepoint office physically, you can still reach out to them through various contact channels:
- Official Website: www.moniepoint.com
- Customer Support Email: support@moniepoint.com
- Phone Number: +234 901 000 0710
- WhatsApp Support: Available via their official website
Frequently Asked Questions (FAQs)
1. Does Moniepoint Have Multiple Offices in Benin City?
Currently, the primary Moniepoint office in Benin City is located at 53 Mission Road. However, there are many Moniepoint agents across the city where you can perform transactions.
2. What Are Moniepoint Office Working Hours?
The office operates Monday to Friday, from 9:00 AM to 5:00 PM. It’s advisable to visit early to avoid long queues.
3. Can I Buy a Moniepoint POS Machine at the Office?
Yes, you can request and pay for a Moniepoint POS device at the office. You will also receive guidance on how to activate and use it.
4. How Do I Become a Moniepoint Agent in Benin City?
To become a Moniepoint agent, visit the office with your valid ID, passport photograph, and business location details. After registration and verification, you’ll receive your POS terminal.
5. What If I Can’t Locate the Office?
If you’re having difficulty finding the office, use Google Maps or call Moniepoint’s customer care for directions.
Conclusion
The Moniepoint office in Benin City is an essential hub for individuals and businesses looking for seamless financial services, including POS machine registration, transaction resolution, and account support. Whether you’re a business owner looking to partner with Moniepoint or a customer needing assistance, visiting their office at 53 Mission Road will help you access all the necessary services.
For more convenience, you can also contact Moniepoint via their official website, phone number, or email support. If you found this guide helpful, feel free to share it with others who may need this information!
